ERP Solution

solutions-operating systems think like you!

We don't install the system into your company... we engineer the system to mimic you..

At Smart Matrix, we do not treat ERP systems as ready-made products, but as smart operating platforms designed specifically to embody the nature of your business, and manage it with flexibility, depth, and a future vision that can be self-developed.
We start from understanding your reality, and we design an integrated technical system for you that enables you to expand, control, and improve, day after day.

What we offer

A thorough realistic analysis of your needs before implementing any system

Choosing the optimal solution (Odoo, SAP, Oracle) based on size and ambition

Designing flexible and customized operating interfaces according to the user's permissions

Integration of operational intelligence and self-Analytics suggests continuous improvements

Comprehensive integration with fingerprint, payment, technical support, CRM, and chatbot systems

Operational components within the system

Human resources (HRM)

A detailed payroll track linked to fingerprint systems
Automatically manage vacations, allowances and accumulations
Attendance and departure reports by Lips
Evaluating performance and linking it to incentives and promotion

Accounting and finance

Accurately manage accounting entries and records
Analysis of financial receivables and their correlation with operational activity
Calculation of costs by project or department
Generate automatic financial reports that comply with regulations

Maintenance and operation

Schedule regular maintenance and daily operation
Issuance of work orders and registration of malfunctions
Automatically generate extraction reports
Analyze frequent crashes to improve performance

Sales and customer management (CRM)

Create custom quotes for each customer
Analyze customer behavior and identify sales opportunities
Follow up the status of orders and execute contracts automatically
Linking requests to performance and real-time reports

Technical support and customer service

Automatic classification of tickets by type of issue
Linking faults to maintenance and operation records
Tracking response time and solution quality indicators
Interactive interfaces for instant support and higher customer satisfaction

An applied case study

When implementing the Odoo platform for an industrial operating company, we integrated the footprint system with human resources, created an operation panel for daily maintenance, which raised the coordination efficiency by 37%, and reduced the response time to malfunctions from 6 hours to less than 90 minutes.

Why choose Smart Matrix

Because we don't install a system... we engineer the operating experience to keep up with you and the development of your business and choose with you the appropriate system for your strategic vision.
Because we customize every part of the system to speak your language and manage your vision
Because we build systems that monitor, improve, and help you make the decision accurately